Was your call handled courteously and efficiently by our staff? Yes No 

How long did it take for the adjuster to contact you?

Did the adjuster clearly explain what needed to be done to settle the loss regarding estimates, medical bills, etc.?  Yes No

Any problems obtaining estimates? Yes No

Do you feel he/she provided friendly, courteous service and fair settlement of your claim? Yes No

Was payment made to you or the appropriate party in a timely fashion? Yes No

Would you feel comfortable recommending our agency to your friends and family? Yes No

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